At The Gendai, we are committed to protecting the privacy and security of our users' information. This Privacy Policy clearly and transparently describes how we collect, use, store, and safeguard your data in compliance with GDPR and industry best practices, tailored for our SaaS service.

1. Data collected

We collect the following information:

• Username: Used to identify each user within our system.
• Email Address: Required for account creation and communication with the user.
• Browsing Data: Collected via Google Analytics, this includes information about user interactions with our application.

2. Purpose of data processing

The collected information is used for:

• Access to the Application: The username and email address enable secure and personalized access to our platform.
• Enhancing User Experience: Browsing data helps us optimize and personalize the user experience.
• Marketing and Data Analysis (CRO): We use the information to analyze trends, improve our services, and conduct targeted marketing campaigns.

3. No sharing with third parties

Under no circumstances are the collected data shared with any third parties. The information is used solely for the purposes described in this policy.

4. Legal basis for data processing

The processing of your data is based on:

• Consent: By registering and using our services, the user provides explicit consent for the processing of their data.
• Legitimate Interest: To ensure the secure and optimized operation of our SaaS service, we process and analyze the information while safeguarding both the user's rights and The Gendai's legitimate interests.

5. Security measures

We implement the necessary technical and organizational security measures to protect our users' information in accordance with the standards required by the GDPR. This includes:

• Data encryption.
• Up-to-date security protocols.
• Restricted access to sensitive information.

6. Data storage

All data is securely stored on AWS cloud servers, which adhere to strict security standards and data protection regulations.

7. Data retention and deletion

Users have the option to delete their account, and all associated data, at any time. Once the account is deleted, the information will be permanently removed.

8. Users’ rights

In accordance with European regulations, users have the following rights:

• Access: The right to know what personal data has been collected.
• Rectification: The right to correct any inaccurate or incomplete information.
• Cancellation: The right to request the deletion of their data.
• Portability: The right to receive a copy of their data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of their data.

To exercise these rights, users can send an email to: hello@thegendai.com.

9. Cookies and tracking technologies

We use Google Analytics to analyze browsing data and enhance the user experience. Additionally, we employ advertising tools from Google and Meta for marketing campaigns. It is important to note that no additional cookies are implemented beyond those necessary for these purposes.

10. Notification of changes

Any significant changes to this Privacy Policy will be communicated to users via email to ensure transparency regarding the management of their data.

11. Requests and complaints

Requests for information, concerns, or complaints related to data processing can be directed to our team by emailing: hello@thegendai.com.

12. International data transfer

International data transfers are conducted through AWS’s infrastructure, which complies with international data protection regulations and ensures that the necessary safeguards are in place.

At The Gendai, we are dedicated to ensuring the security and privacy of your data. This policy will be periodically reviewed and updated to ensure it remains compliant with current legislation and industry best practices. If you have any questions or require further clarification, please do not hesitate to contact us.